Sell out the whole showWithout crashing your site.
When your servers lack enough capacity, traffic can take your ticketing platform down. Virtual Queue keeps you 100% operational, no matter how many people try to buy at the same time.
Integration without code changes
Guaranteed SLA
No fixed or activation costs
Events protected in Latam and Spain
The problem
The on-sale starts and your site isn't ready
An artist announces a long-awaited show, and thousands of people are waiting for that moment to buy tickets. Traffic goes from zero to peak in seconds.
Most platforms don't have enough capacity to take the hit. The result repeats:
The site freezes right when fans try to buy their tickets.
Transactions are left incomplete, and you get administrative overload with duplicate tickets and refunds.
Social media backlash hurt your brand and the organizer's. A crash goes viral in minutes.
00:00:00 — Sale opens
80,000 fans at once
Your server gets in seconds what it processes in days.
00:00:05 — Collapse
Response time: timeout
Error screens and frozen sales.
00:01:00 — Chaos
Overselling and disputes
Furious fans, overwhelmed support, and reputation on the line.
With Virtual Queue
The queue is ordered from the very first second
Every fan waits their turn. Nothing crashes, no one jumps ahead.
Four steps, one successful sale
The fan arrives at your site
When they go to buy, Virtual Queue intercepts them before they hit your server and assigns a queue position.
Informed waiting
In the queue, they see their position in real time and the estimated wait, and know their spot is guaranteed even if they close the browser.
Controlled access
The system releases fans at the exact pace your platform can handle. No spikes, no saturation.
Sale completed
Every fan reaches checkout under optimal conditions. Your platform responds, payment is confirmed.
An end-to-end solution before, during, and after the sale
Pre-waiting room
Fans arrive before opening. The system receives them, sorts them, and releases them into the queue the moment the on-sale starts, avoiding the “F5” collapse.
Bot & scalper blocking
Unique token per position. Automated scripts can't hoard spots. Only real fans reach checkout.
Real-time monitoring
Control the flow from a panel. You can pause, accelerate, or stop traffic to checkout according to your site's capacity.
Branded waiting room
The waiting room carries the show's artwork and your brand's colors and logo. Fans feel like they're still on your site.
Queue messaging
Use the queue to communicate whatever you need. Show available sections, event information, or any other content, in real time.
Post-sale analytics
How many came in, how long they waited, what the peak was. Real data to plan the next date.
Your next show can't crash.
When you book your first event, we verify your platform's performance before go-live. No additional cost.