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Privacy Policy

Last updated: December 1, 2024

1. Data Collection

Virtual Queue collects a unique user identifier ("User ID") to manage access to the virtual queue. This ID is not linked to personally identifiable information such as names, email addresses, phone numbers, or other personal data. Collected data is strictly necessary for: • Managing position in the virtual queue • Ensuring proper service operation

2. Data Use

Collected data will be used exclusively for: • Administering user order and position in the virtual queue • Improving service performance and functionality • Identifying and resolving technical issues Under no circumstances will collected data be used to personally identify users.

3. Data Protection

Virtual Queue implements reasonable technical and organizational measures to protect User IDs and collected information against unauthorized access, loss, or misuse, including: • Data encryption • Restricted access to data-processing systems • Periodic security audits

4. Liability Limitations

Although Virtual Queue is designed for efficient and secure service, we do not guarantee that it will be uninterrupted or free of errors. Virtual Queue is not responsible for: • Direct, indirect, incidental, or consequential damages from service use • Service errors, failures, or interruptions • Legal claims or disputes related to service use (unless caused by our gross negligence) Service use occurs at your own risk.

5. Legal Compliance

Users voluntarily provide data upon service use and consent to data processing under Argentina's Law 25.326 (Personal Data Protection). Virtual Queue may be released from confidentiality obligations upon judicial order or when legally required.

6. Policy Modifications

Virtual Queue may update this policy periodically to reflect service changes or legal requirements. Updates will be published on the website with an updated revision date. Users should review this policy regularly.

7. Contact

For questions or concerns regarding this privacy policy: Email: info@virtual-queue.com By using Virtual Queue, you acknowledge having read, understood, and accepted this privacy policy.