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    Privacy Policy

    Effective date: December 1, 2024

    Thank you for using Virtual Queue (the “Service”). We are committed to protecting your privacy and ensuring a secure experience while using our Service. This policy describes how we handle collected data and our efforts to safeguard all involved parties.

    1. Data Collection

    Virtual Queue collects a unique user identifier (“User ID”) to manage access to the virtual queue. This User ID is not linked to personally identifiable information (PII) such as names, email addresses, phone numbers, or any other personal or private data.

    The data collected is strictly necessary to:

    • Manage users’ positions in the virtual queue.

    • Ensure the proper operation of the Service.

    2. Use of Data

    Collected data will be used exclusively to:

    • Administer the order and position of users in the virtual queue.

    • Improve the performance and functionality of the Service.

    • Identify and resolve technical issues.

    Under no circumstances will the collected data be used to personally identify users.

    3. Data Protection

    We implement reasonable technical and organizational measures to protect the User ID and any other collected information from unauthorized access, loss, or misuse. These measures include:

    • Encryption of collected data.

    • Restricted access to systems processing the data.

    • Periodic security audits.

    4. Limitations of Liability

    Although Virtual Queue is designed to offer an efficient and secure service, we do not guarantee it will be uninterrupted or error-free. Virtual Queue is not responsible for:

    • Direct, indirect, incidental, or consequential damages resulting from the use of the Service.

    • Errors, failures, or interruptions in the Service.

    • Legal claims or disputes related to the use of the Service, unless they result from our gross negligence.

    Use of the Service is at your own risk. By using Virtual Queue, you acknowledge and accept these limitations.

    5. Legal Compliance

    Users of the Virtual Queue service provide their data freely and voluntarily at the time of use and give the consent required under Argentina’s Personal Data Protection Law (Law 25.326) for Virtual Queue to use such data to provide the service. Furthermore, in compliance with that law, Virtual Queue may be released from confidentiality obligations in cases of court orders and/or any other situations required by applicable regulations. We are committed to addressing any legal concerns and cooperating with the relevant authorities.

    6. Modifications

    We may update this privacy policy from time to time to reflect changes in the Service or legal requirements.

    Updates will be published on our website with a revised date. Users are encouraged to review this policy periodically.

    7. Contact

    If you have questions, concerns, or need more information about this privacy policy, you can contact us at:

    By using Virtual Queue, you acknowledge that you have read, understood, and accepted this privacy policy.

    Virtual Queue is a virtual waiting room and queueing service designed to handle high volumes of web traffic. It organizes thousands of users on a first-come, first-served basis, ensuring a smooth experience without crashes or slowdowns. Its robust, easy-to-integrate architecture enables quick deployment without interfering with your sales process.

    Virtual Queue © 2024.

    Castellano